Happy Employees

 

Being able to change is a necessity to be able to sustain in the fast changing world and disruptive economies. The only way to implement a change in an organisation is by means of its employees.

 

The focus on customer centricity is increasing and demands another way of looking to our products and services.

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Being a Hostmanship specialist I can bring in expertise from Amsterdam based Hostmanship organisation to assist this process. Hostmanship is -the art of making people feel welcome-, as customers, partners and colleagues. Hostmanship is about seeing the person we meet not just as a customer, patient, client, student, co-worker or colleague, but as a dear guest. This 'guest–host' type of approach is the starting point for developing a truly welcoming attitude and serving culture. 

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An innovative climate or culture is essential to create a new way of working.

It is academically proven that an innovative climate creates engaged and happy employees. Being a certified SOQ® and VIEW® practitioner I am able to assess the corporate and team climate and compare this with innovative and stagnating companies around the world.

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Through workshops and coaching, together we can focus on the weak points and create the ultimate innovative climate required to change and adapt.