"What if Disney ran your organisation ?"
On this topic I give keynote session and workshops.
It is surprising to see how some of the leadership, culture and especially the service quality principles of the N°1 in Excellent service delivery worldwide can be linked and integrated to any organisation today.
Based on the Disney's business behind the magic methodology I make the bridge to your organisation, be it a profit or non-profit organisation: commercial business, retail, restaurant, school - education, public sector organisation, health care, ...
How to get the basics right to create loyal customers and happy employees?